ACCESSIBILITY
Connecting all to our river.
Our Commitment to Accessibility:
CRWA complies with applicable Federal civil rights laws and does not discriminate on the basis of, nor exclude people or treat them differently because of, race, color, national origin, religion, gender, sexual orientation, gender identity, age, marital status, protected veteran status, disability, pregnancy (which includes pregnancy, childbirth, medical conditions related to pregnancy and childbirth, and breastfeeding), genetic information, or other bases protected by law.
CRWA is committed to providing disabled people an equal opportunity to participate in or benefit from our programs and activities, and we recognize that disabled people may need reasonable modifications to do so. Disabled people have a right to request reasonable modifications to allow them to participate in or benefit from CRWA’s programs and activities, and CRWA will make reasonable efforts to provide such accommodations.
CRWA will also take reasonable steps to ensure meaningful access to our programs and activities by persons with limited English proficiency.
LET US KNOW HOW WE CAN HELP YOU:
Request for Accomodation
Requests for accommodations to afford disabled people or persons with limited English proficiency equal opportunity to participate in or benefit from CRWA programs and activities can be directed to CRWA’s civil rights coordinator, Heather Miller, by email at hmiller@crwa.org; by phone at 617-540-5650; or by mail at 41 West Street, Floor 8, Boston, MA 02111.
CRWA will not coerce, intimidate, retaliate against, or discriminate against any individual for exercising their right to request reasonable modifications or assisting another person in doing so. If you believe that CRWA has failed to provide reasonable modifications for disabled people or take reasonable steps to ensure meaningful access to our programs and activities by persons with limited English proficiency, or discriminated in another way on any of the bases listed above, you can file a grievance with CRWA’s civil rights coordinator, Heather Miller, by email at hmiller@crwa.org; by phone at 617-540-5650; or by mail at 41 West Street, Floor 8, Boston, MA 02111. All complaints will be treated as confidential, fully investigated, and resolved fairly and promptly. Anyone filing a grievance will be notified of the results of the investigation and any steps taken to resolve the complaint.